Quick Video
Overview
The following links will open Mitel Interactive training content. The video provided above simply explains how interactive training works.
Training Links
This interactive tutorial end users are give the opportunity to experience common operations in the Connect Client. This includes:
- Logging into the Connect Client
- Performing Basic Call Management
- Updating Call Handling Preferences
- Updating and Using Availability States
- Much more!
Quick Reference Card: https://oneview.mitel.com/s/article/Mitel-Connect-Client-Quick-Reference-Guide
Connect Client User Guide: https://oneview.mitel.com/s/article/Mitel-Connect-Client-User-Guide
This interactive tutorial introduces end users with the Operator Connect Client. This includes:
- Using Drag and Drop Call Transfers
- Using Enhanced Availability Functionality
- Using Advanced Group Functionality
- Much more!
Connect Client User Guide: https://oneview.mitel.com/s/article/Mitel-Connect-Client-User-Guide
This interactive tutorial offers end users the opportunity to experience common operations in the Mitel Account Portal. This includes:
- Logging into the Mitel Account Portal
- Updating the Emergency Registration
- Adjust Call Routing
- Define specialty settings around phone operations
- Much more!
Portal User Guide: https://oneview.mitel.com/s/article/Mitel-Connect-Portal-User-Guide-TOC