MiCloud Connect - Placing a Phone Call

by Tawnee Santoy Updated Mar 16, 2020

Quick Video

Overview

The Connect Client presents a single interface to manage business communications using a Mitel desk phone, computer, or mobile phone. With support for Microsoft Windows, macOS, and Collaboration for Web, the Connect client simplifies your day-to-day communications and streamlines your work.

Making a Voice Call

You can make a call from:

  • Quick dialer search bar
  • Directory
  • Recent
  • Dial pad

To make a call from the quick dialer search bar or from the system directory:

  1. Type the contact details in the quick dialer search bar on the dashboard.
    Enter the first or last name, extension, company name, department name, phone number, or an email address of the person you would like to search for.
  2. Do one of the following:
    • Double-click the contact in the second pane.
    • Click the contact, and click the phone icon in the third pane, which dials the default number of the user.
      If the user has configured more than one number, to call the user at a particular number, click the phone icon in the third pane, and select the number.
  1. Click the Recent tab on the dashboard.
  2. Do one of the following:
    • Double-click the contact in the second pane.
    • Click the contact, and click the phone icon in the third pane.

To make a call from the dial pad:

  1. Click the dial pad symbol on the dashboard.
  2. Enter the extension or the mobile number, and press enter.

0 Comment

Add your comment

E-Mail me when someone replies to this comment
Previous Article MiCloud Connect - Changing Your Availability State
Next Article MiCloud Connect - Configure Personal Preferences

Still Need Help?

Open a Ticket