The Connect Client presents a single interface to manage business communications using a Mitel desk phone, computer, or mobile phone. With support for Microsoft Windows, macOS, and Collaboration for Web, the Connect client simplifies your day-to-day communications and streamlines your work.
Use the following methods to route incoming calls to your predefined external phones:
- Availability Routing - To assign call routing rules based on availability state.
- Power Routing - To set customized rules.
Availability Routing allows you to route incoming calls according to your availability state. You can configure Availability Routing with or without Mobility.
Configure Availabilty Routing with Mobility
Configuring Availability Routing without Mobility
Creating a Power Routing Rule
Modifying a Power Routing Rule
Deleting a Power Routing Rule
Routing Calls to Mobile
You can route all your incoming calls to your Mobility device, You can select or enter the mobile number on which you have installed the Connect Mobility.
To enable this feature, your Connect administrator must configure the Enable Enhanced Mobility with Extension feature in the Connect Director.