If the E-mail Archive Outlook Add-in is not pre-configured, you will be asked to log in to E-mail Archive as soon as you click any button in the E-mail Archive Outlook Add-in. Please refer to your system administrator for the server name and your access data.
If you would like to log in to a different server or use different access data, you may have to delete the existing access information saved in Microsoft Outlook. Please proceed as follows:
- Click on Settings in the E-mail Archive Outlook Add-in
- Click on Clear Cached Credentials.
- Click on OK.
- Click on any button in the add-in to go back to the login window.