Using the Android App

by Damian Stalls Updated Sep 02, 2018

Quick Video


If you use an Android device, you can download the Android app in Google Play. The app allows you to:

  • View, rename, delete, and move content
  • Upload content from your device
  • Easily edit Microsoft Office content
  • Lock files and folders
  • Share files and folders (including secure shares)
  • Automatically back up your photo gallery to a synced folder, called Camera Uploads
  • Pin and unpin files and folders, so that you can control the amount of data that is fully downloaded to your device



You will need to install the SyncedTool App before proceeding.  Please read the Downloading Mobile Apps article for information on installing software on your device.

Logging In

1. In your Android device, press the app icon to launch the app. The Login screen displays, prompting you to enter your login credentials.

  • In the Host field, enter the host name of the system (
  • In the User field, enter your email address (for example,
  • In the Password field, enter your password.
  • Press the Sign in button when you are finished.

Your organization may have a custom URL for accessing the web portal.  Regardless all customers can access the system at the URL shown above.

If your organization uses Active Directory your password will be the same as your network password (used to log in to your computer).  If you are in a "Workgroup" environment you will have been provided a password in the welcome email.

2. If Two-Step Authentication has been enabled as an organization policy or as an account policy, you will be prompted to enter an authentication code at the time of initial registration. Enter the authentication code and press the OK button.

3. If Two-Step Authentication has been enabled as an organization policy, you will also be asked to configure a PIN after the initial registration process.

If Two-Step Authentication has been turned on only as an individual account policy, that account will not be required to configure a passcode.

You will be directed to the Settings page. Select Require PIN.

You will be prompted to enter a PIN.

When accessing the mobile app in the future, you will be prompted to first enter this PIN.

Viewing Files in the Web Preview Tool

You can view files using the Web Preview tool, which gives you the ability to preview content without fully downloading it to your mobile device. In this way, you can review content without utilizing mobile resources.

2. In the My Files screen, find the file that you want to view.

3. Press the Preview icon.

The file opens in the Web Preview tool, allowing you to review content without utilizing mobile resources.

Locking Files and Folders

Optionally, you can lock a file or folder. Locked files and folders will be honored across all linked devices.

2. In the My Files screen, select the file or folder within the Team Share that you want to lock.

The file is now locked.

Editing Files

To edit content in your mobile app, you must first install a third-party editing tool. To edit content in your mobile app, you must first install a third-party editing tool. These instructions refer to Microsoft mobile apps (Microsoft Word app, Microsoft Excel app, and Microsoft PowerPoint app). You can download these tools at no cost. To use these tools for editing purposes, you must first create a free Office 365 account.

1. Download the Microsoft Word app, Microsoft Excel app, or the Microsoft PowerPoint app, depending on your needs and preferences.

2. With the Microsoft app installed, press the appropriate file that you want to edit.

3. The file will open in the Microsoft app, and will prompt you to sign in to your Office 365 account, if you are not already signed in. Press the Sign In button.

4. The Office 365 Sign In page displays, asking you to either sign in or create a new account.

5. When you are finished signing in, the file will display in the Microsoft app. Use the toolbar to edit the file as appropriate.

6. Save your file when you are finished. The file will synchronize immediately.

Pinning Files

Finally, you can pin files so that they are downloaded to your device. Your mobile app will be aware of unpinned files, but only pinned files will be fully downloaded. You can decide to pin and unpin files based on space limitations and access needs.

1. In the My Files screen, select the Pin button next to the file or folder that you want to download to your device. If you pin a folder, all if its files will be pinned as well.

When you unpin a file, it will remain on your mobile device until your cache is cleared. You can manually clear your cache through the Settings screen.

Represents a pinned file

Represents a downloaded file; the file will remain on the device until the cache has been cleared

Represents an unpinned file

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