When a user account is first created for you, you will receive a Welcome email from your administrator, providing you with important information to help you get started using the system. For example, your email might include a link to the web portal, a username (or an email address), and a password.
1. Navigate to the URL listed in your email (for example, http://sync.visible-it.com).
Your organization may have a custom URL for accessing the web portal. Regardless all customers can access the system at the URL shown above.
2. Enter your email address and password.
If your organization uses Active Directory your password will be the same as your network password (used to log in to your computer). If you are in a "Workgroup" environment you will have been provided a password in the welcome email.
3. Click the Log In button.
You now have access to the system.