Release Notes

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Cyren Inbox security (CIS) is a powerful tool you can now use to identify, scan, and report emails suspected as being phishing.

Use this tool any time you suspect an email to be phishing in order to protect both you and your colleagues from cyber threats online.

Customization

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The default configuration for Cyren Inbox Security (CIS) is to move the email to the "Junk Email" folder and insert a banner.  If desired, the email can be deleted instead of being sent to "Junk Email".  However the junk folder automatically disables clickable links and provides more protection for users.

Reporting Emails In Outlook Mobile

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Follow the steps below to report a suspicious email using the [Report Phish] button in Outlook Desktop.

Reporting Emails In Outlook Web

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Follow the steps below to report a suspicious email using the [Report Phish] button in Outlook Desktop.

Reporting Emails In Outlook Desktop

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Follow the steps below to report a suspicious email using the [Report Phish] button in Outlook Desktop.

Email Banner Alerts

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When an email is confirmed as dangerous by Cyren Inbox Security (CIS), the following banner may appear at the top of the email.  In addition to this banner the email may be moved to either your Junk or Deleted email folder.  Do not click on any links in this email, open attachments, or follow any directions given by the sender as they may be dangerous.

Actions

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Clicking the chat icon will soon connect you with an available technician immediately.

Changing Ticket Contact

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If you are opening a ticket on behalf of another user it is important to set the other user as the ticket contact.  To change the ticket contact, please complete the following steps:

Logging In

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There are two ways to login to the new portal.  You can use your email address and a portal password or you can simplify your life and use the “Sign in with Microsoft” button.  

Emails

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