How to Submit Tickets and Service Requests
Updated on Apr 29, 2020
When you submit a ticket or service request through the portal, your request goes directly into our internal resolution queue that’s tracked by our entire team. With the portal:
- You can track your own tickets, so you always know what the status of things are.
- You get the fastest possible resolution times with priority queuing.
- You reduce and eliminate back-and-forth emails asking for additional information.
If you require assistance during any point of process, don’t hesitate to reach out to support by emailing firstname.lastname@example.org or calling 805-856-1806.