FluidVoice SS provides best efforts retention for call recordings. This means that although we will strive to retain call recordings for up to 30 days by default, we will not make any guarantees as to the length of time that a recorded file will be retained. 

As an option, FluidVoice SS can store your recordings in an S3 bucket. S3 is the cloud storage solution of Amazon Web Services. 

Please contact your account manager for information on setting up S3 storage for your call recordings.