User Features
- Account Codes
- ANI/CLI Customizations
- Anonymous Call Rejection
- Authentication by Digest
- Busy Lamp Field
- Call Forwarding
- Call Forwarding Always
- Call Forwarding Busy
- Call Forwarding No Answer
- Call Forwarding Not Reachable
- Find Me (multiple numbers)
- Sync with Server
- Call Logs (Inbound and Outbound)
- Call Monitoring
- Automatic Recording
- Supervising Mode
- Silent Monitoring
- Call Notify
- Call Pick Up
- Call Pick Up Department
- Call Pick Up Domain
- Directed Call Pickup
- Call Recording
- Call Return
- Call Status (Real-time in User Portal)
- Call Transfer
- Attended Transfer
- Blind Transfer
- Intercom Transfer
- Transfer to Voicemail
- Call Waiting
- Calling Line ID Delivery Blocking
- Calling Name Retrieval
- CDRs
- Charge or Billing Number
- Client Call Control (API and User Portal)
- Conferencing (Multi-Way Calling)
- Convene Conference
- Invite Attendees
- Multiple Conference Rooms
- Scheduled/Instant Conference
- Web-based Setup
- Customer Care Line (611)
- Direct Inward Dialing
- Directed Call Park
- Directed Call Pickup
- Diversion Inhibitor
- Do Not Disturb
- Sync with Server
- Extension Dialing
- External Calling Line ID Delivery
- Hunt Groups
- In-Call Service Activation
- Instant Messaging (via SIP SIMPLE)
- Intercom
- Internal Calling Line ID Delivery
- Last Number Redial
- Message Waiting Indicator
- Music-On-Hold
- System Default Music-on-Hold
- Personalized Music-on-Hold
- Phone Status
- Presence
- Privacy
- Selective Call Acceptance
- Selective Call Rejection
- Simultaneous Ring
- Shared Call Appearance
- Three-Way Call
- Two-Stage Dialing
- Video Telephony
- Voicemail
- Default Greetings
- Customizable Greetings
- Name Recording
- Email Notification
- Voicemail Forwarding
- Forwarding to Email
- User Portal (View, Save Delete)
- Voice Messaging Group
- Voice Messaging Call Back
- Web User Portal
- Contact List with Presence
- Click to Call
- Inbound Call Handling Rules
- Screen Pops
- Messaging
Group Features
- Auto Attendants
- Personal Auto Attendants
- Scheduled Auto Attendant
- Chained Auto Attendants
- Barge In
- Business Trunking
- Call Intercept
- Call Park
- Directed
- Dynamic
- Calling Group ID Deliver
- Configurable Extension Dialing
- Configurable Feature Codes
- Configurable Directories
- Device Inventory
- Department Support
- Group Announcements
- Group Custom Ringback
- Group Instant Messaging
- Hot Desking
- Hoteling
- Hunt Groups
- Instant Group Call
- Listen In
- Office Manager Portal (Web portal)
- Active Calls
- Auto Attendant Designer
- Call Records
- Call Statistics
- Conference Bridge Configuration
- Device provisiong
- Moves, Adds, Changes
- Music on Hold Upload
- Voicemail Management
- Night Mode
- Paging
- Simultaneous Ring (group)
System Features
- Billing and CRM
- Brandable Portals
- All User Levels
- Configurable Permissions
- Custom Domains
- Secure
- Custom Integrations
- Salesforce Adapter
- Virtual Office Control Panel
- Hospitality and Resort Systems (PMS)
- Click-to-Call from WordPress and other CMS
- API
- Access all System Funtions
- Call Control
- Configurable OAuth Permissions
- Even Subscriptions (webhook)
- Mature and Well Documented
- Fault Tolerant
- Active-Active Architecture
- Geo-distributed
- Highly Scalable
- Rolling and Hitless upgrades
- Security and Fraud Detection
- Auto Block Failed Registrations
- Auto Block SIP Port Scanning
- Auto Block Promiscuous SIP Devices
- Velocity Filter for Bad Digits
- Device Provisioning
- Customized Directories
- Domain and Device Overrides
- MAC Management
- Remotely Triggered Updates
- Supports Major SIP Phones
- Zero Touch Device Configuration
- Quoting
- QoS Monitoring
- SIP Trace
- Regulatory Compliance
- 911 Emergency Calling Solution
- CALEA (lawful intercept)