Recent updates
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Knowledge Base for End Users
Updated on Jun 27, 2020ArticleYour Visible-IT Help Topics / MyPortal / MyPortal for End-Users
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Knowledge Base Management for Company Admins
Updated on Jun 19, 2020ArticleYour Visible-IT Help Topics / MyPortal / MyPortal for Company Admins
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Directory Management for End Users
Updated on Jun 19, 2020ArticlePlease see the detailed steps below for updating your Directory contacts within MyPortal. test
Your Visible-IT Help Topics / MyPortal / MyPortal for End-Users
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MyHome Introduction
Updated on May 15, 2020ArticleYour Visible-IT Help Topics / MyPortal / Getting Started
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How to Submit Tickets and Service Requests
Updated on Apr 29, 2020ArticleWhen you submit a ticket or service request through the portal, your request goes directly into our internal resolution queue that’s tracked by our entire team. With the portal:
- You can track your own tickets, so you always know what the status of things are.
- You get the fastest possible resolution times with priority queuing.
- You reduce and eliminate back-and-forth emails asking for additional information.
If you require assistance during any point of process, don’t hesitate to reach out to support by emailing helpdesk@fluidnets.com or calling 805-856-1806.
Your Visible-IT Help Topics / MyPortal / Getting Started
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Remote Workforce Introduction (Mac)
Updated on Mar 30, 2020ArticleYour Visible-IT Help Topics / Remote Workforce / Intro
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Remote Workforce Introduction (PC)
Updated on Mar 27, 2020ArticleYour Visible-IT Help Topics / Remote Workforce / Intro
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Mitel IP480g/485g - Availability States and Call Forwarding
Updated on Mar 16, 2020ArticleCommunications Solutions / Mitel / Mitel 400 Series IP Phone
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Mitel IP480g/485g Transferring Calls
Updated on Mar 16, 2020ArticleCommunications Solutions / Mitel / Mitel 400 Series IP Phone
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Mitel IP480g/485g Phone Speed Dial
Updated on Mar 16, 2020ArticleCommunications Solutions / Mitel / Mitel 400 Series IP Phone