Fluid Client Assistance

Click-Time Protection

by Damian Stalls Updated on

Overview

The Email Security Team will replace all URLs in the incoming emails and their attachments with a Avanan URL.

The URL also provides a tool-tip with the original URL, indicating that the link is protected by Avanan.

Formatted tool tips are available on Microsoft Outlook for Mac, Outlook Web Access, and many other clients. Some clients, such as Outlook for Windows, limit the ability to present tool tips and will present the raw rewritten URL.

User Experience

1. Clicking on a Malicious Website link

When a user click on the URL of a website, Avanan checks the target URL.

  • If the URL is not found to be malicious, the user will be redirected to the original URL.

  • If the URL is found to be malicious, the user will be forwarded to a warning page.

2. Clicking on a Direct Download link

When a user clicks a direct download link, the Anti-Malware security engine emulates the file.

  • If the file is detected as malicious:

  • If the file is detected as clean, it shows the notification and downloads the file.
3. Google Drive Preview links

By default, in the Gmail interface, when there is a link to a file in Google Drive, the email shows the file preview as if it was attached to the email.

When Avanan rewrites the link, the system does not show the file preview.

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