Fluid Client Assistance

Warning Banners

by Damian Stalls Updated on

Overview

For suspected (low confidence) email detections, the Email Security Team can choose to allow the email to be delivered to the inbox. In such cases, we may embed a warning banner in the email explaining the nature and potential risk to the end-users.

Warning banners are available only in Prevent (Inline) and Detect and Remediate modes.

Warning banners are generated based on these detection attributes:

  • Suspected phishing: This email contains elements that may indicate "Phishing" intent - aimed at tricking you to disclose private/financial information or even your credentials.

  • Encrypted Attachments: Be careful when opening this email. It is carrying an encrypted attachment - often used for evading virus scans. Make sure you trust this email before opening the attachment.

  • Password Protected Attachments: The email contains an attachment which is protected with a password. The user must provide password for the Anti-Malware engine to scan the attachment for malicious content.

Warning Banner Examples

Suspected Phishing
Warning banner for suspected phishing emails.

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Encrypted Attachments
Warning banner for emails having encrypted attachments.

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Password Protected Attachments
Warning banner for emails having password protected attachments.

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