Recent updates
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How do I set up multi-factor authentication?
Updated onArticleIn this article, you'll learn how to set up multi-factor authentication (MFA), which provides higher security for your user account.
Multi-factor authentication is a method of verifying who you are that requires the use of more than just a username and password. With MFA, you sign in with your password (step 1) and a code sent to your mobile phone (step 2).
Your Visible-IT Help Topics MyGlue Sign-in Help
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First day in MyGlue checklist
Updated onArticleWe're delighted that you've decided to try MyGlue. If you were invited to MyGlue, you're probably wondering where to start. Don't worry – we've got you covered with a checklist and more!
Your Visible-IT Help Topics MyGlue Getting Started
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Installing the MyGlue Mobile App
Updated onArticleMyGlue offers iOS and Android apps to make it easy to copy your passwords into apps and forms from your mobile phone.
The MyGlue Mobile App combines the features of a password manager app with the secure storage of your MyGlue account. This gives you a quick and easy way of viewing, updating, creating, and deleting passwords when you are away from the office.
Your Visible-IT Help Topics MyGlue MyGlue Mobile App
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Signing in to the MyGlue Mobile App
Updated onArticleTo sign in to the MyGlue Mobile App, start by launching it from the home screen of your device. The first thing you will see is the sign-in screen.
Your Visible-IT Help Topics MyGlue MyGlue Mobile App
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Getting started with the mobile app
Updated onArticleWhen you sign in to the mobile app, you'll find your favorite organizations are displayed on the app home screen by default. Organizations you "star" as your favorites in the web app are reflected in the mobile app.
If you haven't favorited any organizations, tap the star icon at the top of the screen to disable the favorites filter and show all organizations you can access. Most MyGlue accounts will only have one organization to display, but larger companies may have more than one.
Your Visible-IT Help Topics MyGlue MyGlue Mobile App
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Creating a password from the mobile app
Updated onArticleCreating a password from within the mobile app is fast and easy!
When you launch the app, you start off on your favorite organization page, where you will see any organizations that you may have favorited from the web app. Go to the organization where you have your existing passwords. Typically, you only have one organization to choose from.
At the bottom of the next screen is a Create Password button. Tap on this to create a new password.
The options are:
- Description: Enter a descriptive name for the credentials, usually includes the name of the specific application or account you will be accessing with the credentials.
- Category: Choose a relevant password category.
- Username: Type in the username. You can also paste from the clipboard.
- Password: Type or paste the password.
- URL: Type or paste the full URL. Be sure to include http(s):// or www at the beginning of the URL. Otherwise, the link will not be clickable.
- Notes: Enter any notes about the password.
After you fill in the fields, tap the Save button. The list will now be updated to reflect the password you just created.
Your Visible-IT Help Topics MyGlue MyGlue Mobile App
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Installing the MyGlue Chrome Extension
Updated onArticleThe MyGlue Chrome Extension provides an easy way of accessing secure passwords that are stored in your MyGlue account and signing in to websites using these stored credentials. This handy extension does not actually perform the login action but instead lets you quickly pass the username and password values to the login form.
Your Visible-IT Help Topics MyGlue MyGlue Chrome Extension
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Auto-filling passwords and password learning
Updated onArticleTo fill out login forms, you have two options: use the MyGlue Chrome Extension, which was designed for this, or open the MyGlue web app, go to the Passwords list view, and copy and paste your credentials into the webform.
Your Visible-IT Help Topics MyGlue MyGlue Chrome Extension
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Navigating the MyGlue Chrome Extension
Updated onArticleYou can use the extension window to find a certain password you might be looking for.
Your Visible-IT Help Topics MyGlue MyGlue Chrome Extension
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Creating and managing passwords from the extension
Updated onArticleYou can use the extension window to find a certain password you might be looking for.
Your Visible-IT Help Topics MyGlue MyGlue Chrome Extension