Recent updates
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User Menu
Updated onArticleBy default the Web Access uses the same regional settings as the user's web browser. The regional settings can also be specified manually in the Web Access' settings dialog.
Archive ArchivePro E-mail Archive Web Access
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Requirements and Install
Updated onArticleE-mail Archive users can access their archives using a convenient add-in for Microsoft Outlook. A list of supported Microsoft Outlook versions can be found under System Requirements.
Archive ArchivePro Microsoft Outlook Integration
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E-mail Archive Downloads
Updated onArticleClick here to download the latest E-mail Archive Outlook Add-In installer.
Archive ArchivePro Getting Started
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Accessing your E-mail Archive
Updated onArticleFind detailed information about logging in with E-mail Archive Client and E-mail Archive Add-in for Outlook below. Additionally find information about how to log on to Web Access using a web browser or the integrated IMAP server using any IMAP capable email client.
Archive ArchivePro Getting Started
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Choosing the Right Archiving Strategy
Updated onArticleThe E-mail Archive offers several options for archiving emails. Choosing the right archiving strategy depends on the email infrastructure (e.g. email server and email clients) on one hand, and company objectives on the other.
Archive ArchivePro Getting Started
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System Requirements
Updated onArticleE-mail Archive Client and the E-mail Archive Outlook Add-in require the following operating systems for installation and execution. Both 32-bit and 64-bit versions are supported.
- Microsoft Windows 10
- Microsoft Windows 8.1
- Microsoft Windows 7 SP1
- Microsoft Windows Server 2016 (Essentials, Standard, Datacenter)
- Microsoft Windows Server 2012 R2 (Foundation, Essentials, Standard, Datacenter)
- Microsoft Windows Server 2012 (Foundation, Essentials, Standard, Datacenter)
- Microsoft Windows Small Business Server 2011 SP1
- Microsoft Windows Small Business Server 2008 SP2
- Microsoft Windows Server 2008 R2 SP1 (Foundation, Standard, Enterprise, Datacenter)
- Microsoft Windows Server 2008 SP2 (Foundation, Standard, Enterprise, Datacenter)
Archive ArchivePro Getting Started
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Browse Archive
Updated onArticleThe folder My Archive contains all emails that were archived from your mailboxes. If you have read-access to the archives of other users, their emails are located in the folders labeled Archive of user name.
To list the emails of a specific folder, simply click on the folder name.
Archive ArchivePro E-mail Archive Web Access
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Search Archive
Updated onArticleTo display all emails containing a word with a particular fragment, use the wildcard character (*). For example:
auto*
will return auto, automatic, automobile etc.
*example.com
will return all email addresses and domains of example.com.
firstname.lastname*
will return all email addresses of firstname.lastname.
Archive ArchivePro E-mail Archive Web Access
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Changing Regional Settings
Updated onArticleBy default the E-mail Archive Outlook Add-in uses the same regional settings as Microsoft Outlook. The regional settings can also be set manually in the E-mail Archive Outlook Add-in settings dialog.
Archive ArchivePro Microsoft Outlook Integration
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Restoring Email to the Application
Updated onArticleTo restore an archived email which is no longer in your mailbox to Outlook, please proceed as follows:
- Locate the email within the archive and open it.
- In the E-mail Archive Outlook Add-in, click on Restore Message.
- Drag and drop the envelope icon into an Outlook email folder or a Windows Explorer file system folder.
- The email is restored immediately or after a few seconds, depending on its size.
Archive ArchivePro Microsoft Outlook Integration