Recent updates
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Protecting Data Using the Revision Rollback Feature
Updated onArticleThe Revision Rollback feature allows end users to restore all files within an entire folder (standard folder, Team Share, or Backup) to an earlier revision before a selected date.
The Revision Rollback feature is particularly useful for recovering from simple malware attacks, utilizing a file’s revision history, and restoring all currently-existing content in the root to a healthy revision at a specified point in time. In these cases, you can use the Activity Log to determine when the infected revisions were uploaded, and then roll back files prior to the point of infection. Please note that a file's revision can refer to the originally uploaded file (first version) or a revision of an edited file (subsequent revisions).
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Creating and Managing Backups
Updated onArticleThe Backups feature allows end users to create backups of folders that exist on their local machines. Alternatively, administrators can create backups for end users.
When administrators or end users create a backup of a folder, all new changes are continuously backed up. The backup can be accessed from the web portal, but it does not reside in the user’s Synced Folder. When a user account is deleted from the system, the backup will deactivate, but will still be accessible in the Backups tab of the administrative web portal.
For more information on how end users create backups, please reference the How Do End Users Back Up Folders from the Desktop Client Knowledgebase article.
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Locking Files and Folders
Updated onArticleAnchor allows users to place locks on files and folders in Team Shares, giving subscribers the ability to set read-only permissions on shared content. This feature prevents other Team Share subscribers from editing and overwriting content while changes are being made. When an item is locked, a lock icon is placed over the file or folder, alerting other Team Share subscribers that it is in read-only mode. Locks are enforced across desktop clients, the web interface, and mobile devices, but administrators always have the ability to unlock a file or folder if necessary.
If a user forgets to lock a file or folder before making changes, a file sync conflict could occur. For more information, please reference the How Do I Manually Resolve a File Sync Warning Knowledgebase article.
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Viewing and Restoring Deleted Files and Folders
Updated onArticleDepending on policy settings, end users can view and restore deleted files from within the web portal. The ability to view and restore deleted content is one of many data protection features available to end users.
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Viewing and Restoring a File Revision
Updated onArticleVIT-Sync captures revisions (versions) of each file stored in the system, allowing users to view or restore older revisions if necessary. The Revisions feature is one of many data protection features available to end users.
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How to Use the Collaborative Web Editor
Updated onArticleWith the real-time Collaborative Web Editor, you can edit documents, spreadsheets, and presentations when working in the web portal, without needing to download a separate application or navigate away from the system. Additionally, the Collaborative Web Editor allows you to make these changes simultaneously with multiple coauthors, and lets you see each edit in real time.
Advanced functionality includes:
- Access a wide range of formatting tools to help you update fonts, paragraph formats, charts, tables, images, style types, and more
- Edit simultaneously with coauthors and view their changes in real time
- Send and receive instant chat messages
- Add, view, and manage changes and comments
You can launch the Collaborative Web Editor from the web portal, the desktop client, and mobile apps.
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Using the Web Preview Tool as an End User
Updated onArticleWhen sending or receiving share links, or when working in the web portal, you can quickly view dozens of file types without leaving the Anchor web browser. Using Anchor’s fully integrated Web Preview tool, you can access advanced viewing functionality without downloading content or navigating away from the system.
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Installing and Configuring the Desktop Client
Updated onArticleEnd users can access their files, folders, and shared content from a multitude of end points, including the web portal, a mobile device, or their desktop client. This article describes how an end user can install and register the Anchor desktop client (Synced Tool) on a local machine. It also provides instructions and best practices for using the desktop client, updating the desktop client, and managing preferences.
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Logging In to the Web Portal
Updated onArticleWhen a user account is first created for you, you will receive a Welcome email from your administrator, providing you with important information to help you get started using the system. For example, your email might include a link to the web portal, a username (or an email address), and a password.
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Using the Selective Sync Feature
Updated onArticleSelective Sync lets end users select which Team Shares and subfolders sync down to their local machines. With Selective Sync, users can easily prioritize the content that is most important to them while saving on bandwidth and storage costs. Users can still access all of the data they have stored in the cloud, whether it is synced locally or not, through the web portal.
The Selective Sync feature is configurable through the desktop client installed on both Windows and Mac machines.
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