Mitel Connect Contact Center
18 Articles
- Contact Center - Blind Transfer to Agent
- Contact Center - Login as an Agent
- Contact Center - Start and Stop Taking Calls
- Contact Center - Transferring a Call
- Contact Center - Queue Monitoring
- Contact Center - Inbound Calls
- Contact Center - Agent Queue
- Contact Center - Agent Status
- Contact Center - Blind Transfer to a non Agent
- Contact Center - Login as an Agent
- Contact Center - Call Pickup
- Contact Center - Conference
- Contact Center - Consult with Return
- Contact Center - Hot Desking
- Contact Center - Outbound Calls
- Contact Center - Request Help
- Contact Center - Wrap Up
- Contact Center - Email Handling