Privacy Policy

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Mitel IP6920 Overview

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Mitel IP6920 Placing a Call

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Features of Fluid Voice SS

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• Account Codes
• ANI/CLI Customizations
• Anonymous Call Rejection
• Authentication by Digest
• Busy Lamp Field
• Call Forwarding
  • Call Forwarding Always
  • Call Forwarding Busy
  • Call Forwarding No Answer
  • Call Forwarding Not Reachable
  • Find Me (multiple numbers)
  • Sync with Server
• Call Logs (Inbound and Outbound)
• Call Monitoring
  • Automatic Recording
  • Supervising Mode
  • Silent Monitoring
• Call Notify
• Call Pick Up
  • Call Pick Up Department
  • Call Pick Up Domain
  • Directed Call Pickup
• Call Recording
• Call Return
• Call Status (Real-time in User Portal)
• Call Transfer
  • Attended Transfer
  • Blind Transfer
  • Intercom Transfer
  • Transfer to Voicemail
• Call Waiting
• Calling Line ID Delivery Blocking
• Calling Name Retrieval
• CDRs
• Charge or Billing Number
• Client Call Control (API and User Portal)
• Conferencing (Multi-Way Calling)
  • Convene Conference
  • Invite Attendees
  • Multiple Conference Rooms
  • Scheduled/Instant Conference
  • Web-based Setup
• Customer Care Line (611)
• Direct Inward Dialing
• Directed Call Park
• Directed Call Pickup
• Diversion Inhibitor
• Do Not Disturb
  • Sync with Server
• Extension Dialing
• External Calling Line ID Delivery
• Hunt Groups
• In-Call Service Activation
• Instant Messaging (via SIP SIMPLE)
• Intercom
• Internal Calling Line ID Delivery
• Last Number Redial
• Message Waiting Indicator
• Music-On-Hold
  • System Default Music-on-Hold
  • Personalized Music-on-Hold
• Phone Status
• Presence
• Privacy
• Selective Call Acceptance
• Selective Call Rejection
• Simultaneous Ring
• Shared Call Appearance
• Three-Way Call
• Two-Stage Dialing
• Video Telephony
• Voicemail
  • Default Greetings
  • Customizable Greetings
  • Name Recording
  • Email Notification
  • Voicemail Forwarding
  • Forwarding to Email
  • User Portal (View, Save Delete)
  • Voice Messaging Group
  • Voice Messaging Call Back
• Web User Portal
  • Contact List with Presence
  • Click to Call
  • Inbound Call Handling Rules
  • Screen Pops
  • Messaging

Mitel - How to Read Your Bill

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Overview of Fluid Voice SS Services

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Fluid Voice SS offers the most comprehensive white-label Hosted PBX platform on the market today. With all the unified communications features your customers desire, true carrier class reliability, and sophisticated tools to let you manage your business more effectively, no other solution offers comparable value.

Cybersecurity Education Dashboard

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The new dashboard allows you to keep tabs on your cybersecurity training and performance history from your personalized dashboard.  

Click your training notification link (sent every few days) to access your personalized dashboard. 

From here, you can complete training courses, view completed assignments, review your simulated phishing results and compare your performance with your coworkers.

Identity Theft and Internet Scams

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Today’s technology allows us to connect around the world, to bank and shop online, and to control our televisions, homes, and cars from our smartphones. With this added convenience comes an increased risk of identity theft and Internet scams. #BeCyberSmart on the Internet—at home, at school, at work, on mobile devices, and on the go.

Cybersecurity Awareness Quiz

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For National Cybersecurity Awareness Month we want to encourage all of our users to be safe when online.  During the month of October we will have a new quiz available each week for users to complete.  Each user who completes a quiz will be entered into a drawing to win a $50 Amazon gift card.  Any users who get a perfect score on all (4) quizzes will also be entered into a drawing for a $100 Fry's Electronics gift card.

Follow us on Social media as there will be new #CyberSafe tips posted daily as well as updates on when each quiz is available.

Cybersecurity While Traveling

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In a world where we are constantly connected, cybersecurity cannot be limited to the home or office. When you’re traveling— whether domestic or international—it is always important to practice safe online behavior and take proactive steps to secure Internet-enabled devices. The more we travel, the more we are at risk for cyberattacks. #BeCyberSmart and use these tips to connect with confidence while on the go.